In inventory thank you in advance for your understanding and patience - The store is open during the inventory

Return:

No return will be accepted without prior approval from us. 

Method:

1- Go to your account

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2- 
History and details of my orders

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3- Details of your order

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4- Select the product(s) you want to return
State the reason for the return
Generate the return

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5- Returned products

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6- Status of return

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7- We check your request and change the status of your request as soon as possible

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8- Status: Pending package> you can download the return label

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9- 
Print the document and place it in your package with your product(s)

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10- 
Upon receipt of your package we modify the status of your return

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11- We check the product(s) and if they meet the requirements send back conditions, we will refund your product(s) and the status change in completed return



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11Bis- If they don’t meet the requirements send back conditions, the status will change in return denied



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12- We will contact you by phone or mail to explain the reason for our refusal
Depending on your problem we will try to find a solution to the problem together